In this section you will find our answers to the most frequently asked questions about orders, shipments, purchases and deliveries, registering on the website and about all the services offered by Italia Independent. Should you need further assistance, you can always contact our Customer Service at: customercareecommerce@italiaindependent.com.
SHIPPING
We offer free worldwide shipping.
- When will I receive my order?
Orders usually take 6-8 business days.
RETURNS AND EXCHANGES
Return your item for a full return within 45 days of receipt.
- How do i create a return?
Please contact our customer service at customercare@modo.com . They will provide a shipping label and instructions for your return. - What is the cost of a return?
All returns for purchases made at italiaindependent.com are free of cost.
PAYMENT
For international orders, we currently only accept USD as a currency.
SHIPPING
We offer free worldwide shipping.
- When will I receive my order?
Orders usually take 6-8 business days.
RETURNS AND EXCHANGES
Return your item for a full return within 45 days of receipt.
- How do i create a return?
Please contact our customer service at europe@modo.com . They will provide a shipping label and instructions for your return. - What is the cost of a return?
All returns for purchases made at italiaindependent.com are free of cost.
PAYMENT
For international orders, we currently only accept EUR as a currency.