{"id":3980,"date":"2021-08-04T10:54:55","date_gmt":"2021-08-04T08:54:55","guid":{"rendered":"https:\/\/shopita.vertical-srl.it\/faq\/"},"modified":"2024-01-18T16:48:55","modified_gmt":"2024-01-18T15:48:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/italiaindependent.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row faq height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">In this section you will find our answers to the most frequently asked questions about orders, shipments, purchases and deliveries, registering on the website and about all the services offered by Italia Independent. Should you need further assistance, you can always contact our Customer Service at: <\/span><a href=\"mailto:customercareecommerce@italiaindependent.com\"><span style=\"font-weight: 400;\">customercareecommerce@italiaindependent.com<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row faq height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"q612\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q612\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">AMERICA<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q612\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>SHIPPING<br \/>\n<\/strong><span style=\"font-weight: 400;\">We offer free worldwide shipping.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When will I receive my order?<br \/>\n<\/span>Orders usually take 6-8 business days.<\/li>\n<\/ul>\n<p><strong>RETURNS AND EXCHANGES<br \/>\n<\/strong><span style=\"font-weight: 400;\">Return your item for a full return within 45 days of receipt.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How do i create a return?<br \/>\n<\/span>Please contact our customer service at <a href=\"mailto:customercare@modo.com\">customercare@modo.com<\/a> . They will provide a shipping label and instructions for your return.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is the cost of a return?<br \/>\n<\/span>All returns for purchases made at italiaindependent.com are free of cost.<\/li>\n<\/ul>\n<p><strong>PAYMENT<br \/>\n<\/strong><span style=\"font-weight: 400;\">For international orders, we currently only accept USD as a currency.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"a932\"><button class=\"w-tabs-section-header\" aria-controls=\"content-a932\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">REST OF THE WORLD<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a932\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>SHIPPING<br \/>\n<\/strong><span style=\"font-weight: 400;\">We offer free worldwide shipping.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When will I receive my order?<br \/>\n<\/span>Orders usually take 6-8 business days.<\/li>\n<\/ul>\n<p><strong>RETURNS AND EXCHANGES<br \/>\n<\/strong><span style=\"font-weight: 400;\">Return your item for a full return within 45 days of receipt.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How do i create a return?<br \/>\n<\/span>Please contact our customer service at <a href=\"mailto:europe@modo.com\">europe@modo.com<\/a> . They will provide a shipping label and instructions for your return.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is the cost of a return?<br \/>\n<\/span>All returns for purchases made at italiaindependent.com are free of cost.<\/li>\n<\/ul>\n<p><strong>PAYMENT<br \/>\n<\/strong><span style=\"font-weight: 400;\">For international orders, we currently only accept EUR as a currency.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"In this section you will find our answers to the most frequently asked questions about orders, shipments, purchases and deliveries, registering on the website and about all the services offered by Italia Independent. Should you need further assistance, you can always contact our Customer Service at: customercareecommerce@italiaindependent.com. AMERICASHIPPING We offer free worldwide shipping. When will...","protected":false},"author":1,"featured_media":6477,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3980","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/italiaindependent.com\/en\/wp-json\/wp\/v2\/pages\/3980","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/italiaindependent.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/italiaindependent.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/italiaindependent.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/italiaindependent.com\/en\/wp-json\/wp\/v2\/comments?post=3980"}],"version-history":[{"count":15,"href":"https:\/\/italiaindependent.com\/en\/wp-json\/wp\/v2\/pages\/3980\/revisions"}],"predecessor-version":[{"id":9308,"href":"https:\/\/italiaindependent.com\/en\/wp-json\/wp\/v2\/pages\/3980\/revisions\/9308"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/italiaindependent.com\/en\/wp-json\/wp\/v2\/media\/6477"}],"wp:attachment":[{"href":"https:\/\/italiaindependent.com\/en\/wp-json\/wp\/v2\/media?parent=3980"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}